Byron Conn Design
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RETURNS & EXCHANGES

We take pride in the quality and attention to detail that we deliver with each product. If you are not satisfied with your order in any way, please contact us: sales@byronconndesign.com.

Returns and exchanges can made within 30 days, with proof of purchase. Shipping charges are non-refundable with the exception of manufacturer defects or damages. Return shipping is not prepaid. Custom and personalized orders cannot be cancelled, refunded, or exchanged. 

To return or exchange your purchase, first contact us by phone (908-432-8581) or e-mail (sales@byronconndesign.com). Once we receive your shipment, your request will process in 1–2 business days. 
BYRON CONN DESIGN, LLC
Honesty in design, materials, & process.
+1 908 432 8581
250 Cumberland Street, suite 238
​Rochester, NY 14605
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